Join The Air Doctors Team!

Job Description

SUMMARY OF DUTIES

Service Technicians are responsible for performing a variable range of service-related HVAC/R activities for industrial, commercial, and residential customers. Representative duties include:

• Performs routine HVAC/R service activities normally without direct supervision or on-site assistance;

• As required, serves as a member of an ad hoc company team organized to address a major HVAC/R service or installation job in an efficient, timely, and profitable manner.

• In areas of expertise, assists a Senior Service Technician in the training of new technicians on service-related subjects, including call-back prevention and equipment protocols.

• Conducts bonus-based point-of-work sales of company services, unit components, unit replacements, add-on units, and service contracts, and develops lead referrals.

• As assigned, conducts non-service work in support of other company HVAC/R activities.

• Operates maintains and secures a company vehicle in accordance with instructions discussed in the current Company Employee Handbook.

• Conducts periodic on-call (after work hours) duty.

• Performs related duties as instructed by the Director

MAJOR JOB REQUIREMENTS

• High school graduate; graduate of a post-high school HVAC/R program of instruction of two or more years in duration; demonstrated record of HVAC/R-related continuing education and training.
• Three or more years of successful full-time HVAC/R experience as an installation technician (one year of service experience and two years of installation experience may qualify as an acceptable alternative)

• Good math, verbal, and reading skills, including the ability to read and apply manufacturers’ instructions and clearly communicate with all customers, suppliers, and company employees.

• Physical and sensory abilities to perform all duties noted above under the conditions, circumstances, and extremes found in the company service territory.

• Interest in maintaining personal HVAC/R skills through a combination of self-study, company training, manufacturers’ workshops, and other professional development activities.

• Current and unblemished State vehicle operator’s license; ability to operate all vehicles in the company fleet safely within 30 days of initial employment; insurable.

• Able to use low-key point-of-service sales techniques effectively, including developing sales leads.

• Knows and practices good safety habits, including knowledge of important MSDS, equipment and product safety, tool safety, ladder safety, and crane signals/safety guidelines; willing to be CPR-certified.

• Ability to work under the pressures of time, a non-standard work schedule, adverse weather conditions, customer demands, and backlog constraints.

Job Type: Full-time

Pay: $15.00 - $53.00 per hour

Job Description
Answer the phone quickly and professionally using the company incoming call script.
Respond to all website and 3rd party marketing leads quickly.
Be familiar with our company, products, and services.
Communicate clearly, precisely, and in a friendly manner.
Take and deliver messages as appropriate. Ensure messages are received and follow-up is appropriate.
Call customers to schedule appointments.
Sell and renew service agreements.
Alert managers quickly to significant customer issues.
Be a champion of the customers to our company.
Maintain CRM databases.
Perform other duties as assigned.
Job Types: Full-time, Part-time

Pay: $12.00 - $18.00 per hour

COVID-19 considerations:
Daily screening and temperature checks.

SUMMARY OF DUTIES

Electricians are responsible for performing a variable range of service-related activities for industrial, commercial, and residential customers. Representative duties include:

Performs routine service activities normally without direct supervision or on-site assistance;
As required, serves as a member of an ad hoc company team organized to address a major service or installation job in an efficient, timely, and profitable manner.
In areas of expertise, assists other electricians in the training of new electricians on service-related subjects, including call-back prevention and equipment protocols.
Conducts bonus-based point-of-work sales of company services, unit components, unit replacements, add-on units, and service contracts, and develops lead referrals.
As assigned, conducts non-service work in support of other company activities.
Operates maintains and secures a company vehicle in accordance with instructions discussed in the current Company Employee Handbook.
Conducts periodic on-call (after work hours) duty.
Performs related duties as instructed by the Director

MAJOR JOB REQUIREMENTS

High school graduate; graduate of a post-high school program of instruction of two or more years in duration; demonstrated record of continuing education and training.
Journeyman Electrician License
Good math, verbal, and reading skills, including the ability to read and apply manufacturers’ instructions and clearly communicate with all customers, suppliers, and company employees.
Physical and sensory abilities to perform all duties noted above under the conditions, circumstances, and extremes found in the company service territory.
Interest in maintaining personal skills through a combination of self-study, company training, manufacturers’ workshops, and other professional development activities.
Current and unblemished State vehicle operator’s license; ability to operate all vehicles in the company fleet safely within 30 days of initial employment; insurable.
Able to use low-key point-of-service sales techniques effectively, including developing sales leads.
Knows and practices good safety habits, including knowledge of important MSDS, equipment and product safety, tool safety, ladder safety, and crane signals/safety guidelines; willing to be CPR-certified.

Ability to work under the pressures of time, a non-standard work schedule, adverse weather conditions, customer demands, and backlog constraints.
Job Type: Full-time

Pay: $28.04 - $53.00 per hour